You can add your list of Products into Tikkety so that faults and requests can be logged against specific pieces of kit.
Once your products are added to your system, all you need to do is click New Ticket and then select the product from the dropdown. You are then able to view all of the tickets logged per product using the link on the product record.
This means you can identify which items cause the most faults, which need the most maintenance, and which are costing the most money!
How to add a product:
1. From the Home Dashboard, click 'Add a New Product'.
2. Enter it's name and details on the form.
3. You can remove old products by ticking Archive.
4. Click OK to save.