When you sign-up for your Tikkety free-trial, a unique system is created especially for you with the company logo and details you provide. This will be yours to log tickets and add Customers and Products. After 30 days the trial will expire, and at this point you can either finish your trial, or begin with the monthly payment plan. This makes your trial system, with all data entered a real-life LIVE system, and you can begin supporting your Customers.
Get in touch with us at firstname.lastname@example.org, or simply click the link to buy your system via our website. All you need to know is the number of Agent logins and you're ready to go!
Tikkety is supplied on a month-to-month contract. (Refunds are not provided if the contract is ended before the contract end-date).
An Agent in Tikkety is a user login that requires one £5 licence. Agents are members of your team who log and progress tickets, and provide support to your Customers.
Yes. Unlike other Cloud-based helpdesk tools, Tikkety systems are created as unique instances, and not as parts of one parent system. Running in the enterprise grade cloud MS Azure, your Tikkety helpdesk is locked-down and access is controlled entirely by you.