Stats for grabs
Your Tikkety system includes an easy go-to dashboard that offers a real-time visual display of your tickets. The charts show the breakdown of tickets by Type, Status and people. This is a great way to see how well you are doing, and whether there are any customers who need particular attention. There is also a ticket trend report displaying the ticket breakdown for each month.
You are also able to display historic reporting snapshots, by selecting different date ranges from the 'Reporting Period' dropdown. And, for those offline meetings, you can even print the reporting dashboard in PDF format.
How to use the reports dashboard:
1. Click Analytics in the sidebar.
2. Select the Reporting Period from the dropdown at the top.
3. Print reports using the Print button.